Frequently Asked Questions
Everything you need to know about shopping with Ethos Car Care.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.
Can I track my package once it has shipped?
Yes, once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor the delivery progress.
Are your products safe for all vehicle finishes?
Absolutely. Ethos Car Care products are engineered with pH-balanced formulas that are safe for clear coats, ceramic coatings, waxes, and matte finishes.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.